can use FABCO’s tenant screening service?
A. Any size property owner / management company
who needs to screen prospective tenants is able to use our service.
We also provide pre- employment reports to help companies (including
retail businesses) do background checks on prospective employees.
You must become a member of FABCO in order to run background checks.
This includes completing a membership application and membership
contract. Once your membership has been approved, you will be issued
an account number, allowing you to access reports via the web, fax,
Click here for more information on becoming
Q. When is FABCO’s
A. Screening reports can be processed via the website
from 7:00am to 8:00pm seven days a week. FABCO representatives are
available for technical assistance Monday-Friday 8:00am to 6:00pm
E.S.T. and on weekends 10:00am to 6:00pm E.S.T.
Q. How long does
it take to get screening results back from FABCO?
A. After submitting the application, results should
be returned to you within 3 minutes. If there is any delay, please
call our office for technical assistance.
Q. What do I
do if I have a problem processing an application?
A. If you are having trouble viewing and/or printing
the reports, you might simply need to download the latest version
of Adobe Acrobat Reader.
here for a FREE download of Acrobat Reader If you are experiencing
other problems, please call our customer service department at the
number listed below.
Technical Assistance Line: (614) 737-5714 or 1-800-669-5010 ext.
Q. What information
can I find on the FAB Rental Report?
A. The FAB Rental Report lists a history of court-filed
evictions and also rental collections placed at FABCO. In addition,
you may find three-day notices, previous rental histories, and inquiries
from other landlords.
Q. Why is it important
to protect my login and password information?
A. Upon membership with FABCO, you will be issued
a login name, password, and billing number, which allows you to
access background checks. It is very important that you keep this
information protected because any reports ran under your login will
be billed to you. In addition, the owner/management company will
be held legally responsible for all reports run under their account
number. This includes leasing agents, property managers, and all
others who may have access to your login information.
Q. How do I pay
for the reports I run?
A. Every member will be mailed a detailed invoice
at the end of each month. Payment is due upon receipt.
Q. What makes
FABCO stand out from other tenant screening companies?
A. With over 60 years experience in the multi-housing
industry, we have established a proven reputation as the most dependable
and extensive tenant screening company in the country. We pride
ourselves on giving the most complete and in-depth information available
on rental, credit, and criminal reports. In addition, our phone
lines are staffed with friendly and knowledgeable associates who
can answer your questions immediately.
tenant screenings, what other services does FABCO offer?
- Rental Collections : we are one of the only
companies who specialize in rental collections. Not only are our
professional collectors thoroughly trained in landlord-tenant
law, their recovery rates are above the national average.
- Pre-employment screenings : offers employers
the ability to run background checks on potential employees, including
a National Credit Report, a Statewide Criminal Report, and an
Ohio BMV Report.
- Tenant Reporting : online access to reporting
your tenants’ rental history to FABCO, free of charge.
- Three-Day Notices : this legal form is for
you to serve your tenant to begin the eviction process. Once entered
online, the information will also be placed on the tenant’s
FABCO Rental Report. This form is provided at no charge.
- Denial Letters : Fair Housing Law requires
written notification when denying an applicant for housing. This
letter lets you indicate the reasons for denial and also lists
information for contacting the credit bureaus that provided the
information. This online letter is also
available at no charge.